Terms and Conditions

Total Life Care
Effective Date:

1. Program Description

Total Life Care (“Company,” “we,” “us,” or “our”) provides communication services designed to connect with individuals who have requested information through our website, submitted their information through web forms, or otherwise engaged with our services.

By providing your phone number and opting in, you expressly consent to receive SMS (text) messages from Total Life Care.

These messages may include:

Responses to inquiries

Appointment scheduling and reminders

Service-related updates

Account notifications

Optional marketing or promotional messages (only with separate consent where required)

Opt-in is collected through secure web forms that include a clear consent checkbox for SMS communications. We do not send messages without prior express consent.

2. Message Frequency

Message frequency varies depending on your interaction with our services, your requests, and ongoing engagement. You may receive multiple messages related to your inquiry, appointments, or account activity.

3. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Charges depend on your wireless carrier and your mobile plan.

4. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After you send “STOP,” you will receive a confirmation message and will no longer receive SMS messages from us unless you opt back in.

5. Help & Support

For assistance, reply:

HELP

Or contact us directly:

Primary Contact: Will Thompson
Email: [email protected]
Address: 406 Norristown Rd, Ste C, Horsham, PA 19044

6. Supported Carriers

Our messaging services are supported by most major U.S. carriers, including but not limited to AT&T, T-Mobile, Verizon, and regional carriers. Carrier availability may vary.

7. Carrier Liability

Wireless carriers are not responsible for delayed or undelivered messages.

8. Eligibility

You must be at least 18 years of age to use our services or have the permission of a parent or legal guardian.

9. Privacy & Data Use

We value your privacy and are committed to protecting your personal information.

Your information is used solely for communication, service delivery, and support purposes

Mobile information will not be shared, sold, or distributed to third parties or affiliates for marketing or promotional purposes

SMS communications are only sent to users who have provided prior express consent

For more details, please review our Privacy Policy (if applicable).

10. Compliance

We comply with all applicable laws and regulations governing communications, including:

The Telephone Consumer Protection Act (TCPA)

CTIA messaging guidelines

General Terms of Service

11. Use of Website

By accessing or using our website (“Site”), you agree to use it only for lawful purposes. You may not use the Site in any way that could damage, disable, or interfere with our services.

12. Intellectual Property

All content, materials, branding, and intellectual property on this Site are owned by Total Life Care or its licensors and are protected by applicable laws.

You may not reproduce, distribute, or use any content without prior written permission.

13. User Submissions

By submitting your information through our Site or forms, you grant Total Life Care a non-exclusive, royalty-free license to use that information for:

Communication

Service delivery

Customer support

Internal business operations

14. Disclaimers

All services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We disclaim all warranties, including but not limited to:

Merchantability

Fitness for a particular purpose

15. Limitation of Liability

Total Life Care shall not be liable for any damages arising from the use of our Site or services, including:

Direct damages

Indirect damages

Incidental damages

Consequential damages

16. Third-Party Services

We may reference or integrate with third-party services. We are not responsible for their content, policies, or actions.

17. Account Responsibility

If you create an account or provide personal access information, you are responsible for maintaining its confidentiality and all activity under your account.

18. Termination

We reserve the right to suspend or terminate access to our services at our discretion if these Terms are violated.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania.

20. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of those changes.

21. Contact Information

Total Life Care
406 Norristown Rd, Ste C
Horsham, PA 19044

Primary Contact: Will Thompson
Email: [email protected]